Notice and Alerts

IMPORTANT NOTICE ON PASSPORT / VISA/ OCI / PIO / RENUNCIATION OF CITIZENSHIP SERVICES QUERIES / COMPLAINTS

October 01, 2013

IMPORTANT NOTICE ON PASSPORT SERVICES QUERIES / COMPLAINTS

Please note that processing of Passport applications has been outsourced to M/S BLS International w.e.f. May 2013. If you wish to seek any information regarding these services, or if you wish to ascertain status of processing of your application, or if you have any complaints/suggestions regarding the service, you must contact BLS International only.

Please contact BLS International Services Ltd. San Francisco at: http://www.passport.blsindia-usa.com/ .

BLS Email: info@blsindia-usa.com; sfo@blsindia-usa.com. BLS Phone: (646) 351-0182 or (201) 205-2097.

Consulate will not reply to any email or telephone enquiry on the passport and passport related services, unless the service is delayed by more than 20 working days from the date of submission of all necessary documents.

Please provide us with the following details to enable us to further assist you: full name, date of birth, passport number, contact number/email and the application reference ID / receipt number.

 Applicants can also use the following link in case there are inordinate delays/lack of response from BLS <Click Here>

 

 

IMPORTANT NOTICE ON  VISA/ OCI / PIO / RENUNCIATION OF CITIZENSHIP SERVICES QUERIES / COMPLAINTS

Please note that processing of OCI, PIO, Visa and Renunciation Certificate applications has been outsourced to Cox & Kings Global Services (CKGS) w.e.f. May 21, 2014. If you wish to seek any information regarding these services, or if you wish to ascertain status of processing of your application, or if you have any complaints/suggestions regarding the services, you must contact Cox & Kings Global Services only.

Please contact Cox & Kings Global Services at: http://www.in.ckgs.us

CKGS Email: enquiriesusa@ckgs.com. Visa Helpline: Toll Free no: 1-866-978-0055 Tel nos: (408)709-1764 ; (408)709-1773

Consulate will not reply to any email or telephone enquiry on the services unless the services are delayed as follows:

1) For Visa services: Do not enquire with the Consulate unless the service is delayed by more than 10 working days from the date of submission of all necessary documents.

2) For PIO card services: Do not enquire with the Consulate unless the service is delayed by more than 25 working days from the date of submission of all necessary documents.

3) For OCI card services: Do not enquire with the Consulate unless the service is delayed by more than 50 working days from the date of submission of all necessary documents.

4) For Renunciation of Citizenship services: Do not enquire with the Consulate unless the service is delayed by more than 10 working days from the date of submission of all necessary documents.

5) For Miscellaneous services (submitted at the Consulate General of India directly): Do not enquire with the Consulate unless the service is delayed by more than 10 working days from the date of submission of all necessary documents.

Please provide us with the following details to enable us to further assist you: full name, date of birth, passport number, contact number/email and the application reference ID / receipt number.

 

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